Largest Vending Machine Operator

How unmanned cashless vending machines are transforming shopping

How bigbasket’s latest innovation – bbinstant – came to be

Over a decade ago, bigbasket broke into the nascent online grocery scene in India and eventually ended up becoming the largest online food and grocery story in the country.

Today, it operates in more than 300 cities and towns, and offers over 100,000 products.

bigbasket was already a household name and a top choice for Indian consumers, but we wanted to do more. We asked ourselves – how could we offer a safe, hygienic, and contactless way for customers to shop for groceries 24/7?

And thus, bbinstant was born! With thousands of vending machines already installed across major cities (and more to come), we’re ready to usher in a new age of grocery shopping!

Our vision

At bbinstant, our goal is to become the pioneer of vending machines in the grocery
space and introduce Indian consumers to a new kind of shopping experience.

Our Vision

bbinstant is expanding… and how!

It was just a few years ago when we started out with a few vending machines in Bengaluru.

We are now India’s largest vending machine operator with

Total users
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16% more than last month
Daily transactions
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21% more than last month
Machines in offices and apartments
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15% more than last month
Cities
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Who can access bbinstant?

Whether you’re in need of a quick caffeine pick-me-up before a meeting, a delicious treat to beat the Monday blues, or a healthy midweek meal, bbinstant will always have something in ‘store’ for you!
Maybe you ran out of milk, maybe you forgot to stock up on veggies, maybe your roommate ate all your cereal, maybe your friends suddenly announced they’re coming over – whatever your reason, bbinstant has you covered.
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Our customers love us

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Anuj Bansal

Bigbasket Customer

So convenient We have one of these in our building and it is so convenient to grab essentials when we run out for a snack. Also ensures I have fresh bread whenever I need it. Another nice feature is that you can check your machine from home or other nearby machines if yours is sold out.

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Priya Sharma

Vendor

The service is reliable and delivery is always on time. My customers are very happy.

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Rahul Verma

Bigbasket Customer

Lightning fast! This app is so fast. The physical hardware sensor and the app are well integrated. Even UX is so well designed for example left door and right door. And best is the integration with Simpl as it makes the transaction so seamless. Finally, even if there is a misallotment, one time, customer care gets it resolved immediately.

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